Refund & Exchange Policy

Returns:

We do not accept returns. However, we do offer exchanges solely for defective products. Contact us for any concerns about the product you received.

Exchange Policy:

Requests for exchanges due to defective products must be made within 5 days of delivery.

Exchangeable Items:

You can request an exchange if you received defective goods, such as items with quality issues like blurred printing, damaged goods, missing items, or receiving the wrong item.

How to Request an Exchange:

Contact us with your order number, details of the issue, and your preferred solution. Provide photo or video evidence if possible.

Exchange Details:

Exchanges are processed within one business day, excluding shipping fees.

Where is My Exchange?

Exchanges are shipped via the original shipping method. If unavailable, an equivalent method will be used.

For further assistance, contact us at healthzenplace@gmail.com.